Tattoo
Booking an appointment requires a deposit of CAD $300.00+tax.
All deposits are non-refundable but it will come off the end cost of your tattoo.
New deposit is required for new sketch/change subject after first sketch is sent out.
New deposit is required if cancelled/rescheduled more than 2 times with certain exceptions.
72 hours notice prior to appointment to reschedule without compromise deposit, deposit is forfeited inside those hours.
Art Commission
All art commissions requires a non-refundable deposit 50% of the final price. Deposit must be made first to start the order process.
Outstanding cost is required to receive the final product. If i am unable to meet the deadline or there is a discrepancy in the order at my fault the option of partial refund is available.
Merchandise Store
How can I track my order?
You will receive an email with a tracking number when your order is packed and shipped.
Lost Orders/Damaged Good.
For packages lost in transit, please get in touch with us within 14 days from the estimated delivery date. I will submit a claim to the shipment agency. Please, keep the article and all the packaging materials, until the claim is met. Make a photo of the damage sustained by the packaging and article ordered.Contact me within 14 days after the order is delivered, providing the photos, details and your order number,
Can I return an order?
Art Prints are not returnable.
Returning original handmade goods:
You can return an original artwork within 14 days after receiving it.
To be eligible for a refund, a customer must return an artwork in its original condition, including the original packaging.
The customer bears the cost of the returning shipment. I strongly recommend using a shipment method allowing for insurance and tracking, since I do not take any responsibility for the articles lost or damaged during the returning shipment.
As soon as I receive the returned article, I examine it and let you know, if you are entitled to a refund. If the return is indeed successful, I will initiate a refund according to the original payment method within 14 days.
How long does it take to ship to the USA/Canada/International?
Standard shipping usually takes around 1-2 weeks, but please allow up to 4 weeks for your item(s) to be delivered due to customs.
What is your processing time?
Handmade goods orders usually take between 1-4 working days to create, prior to dispatch.